Technical Support
For assistance with our mobile applications, technical issues, bug reports, or app functionality questions.
Email: support@wolingkeji.com
Response Time: Within 4 hours
Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
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Get in touch with our team for inquiries and support
We'd love to hear from you. Whether you have questions about our agricultural technology solutions, need support with our mobile applications, or want to explore partnership opportunities, our team is here to help.
No. 116, Yunmeng Avenue South, Chaoge Street Office, Qixian County
support@wolingkeji.com
wangjinwen@wolingkeji.com
wolingkeji.com
Reach the right team for your specific needs
For assistance with our mobile applications, technical issues, bug reports, or app functionality questions.
Email: support@wolingkeji.com
Response Time: Within 4 hours
Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
For enterprise solutions, bulk licensing, white-label partnerships, and large-scale agricultural technology deployments.
Email: wangjinwen@wolingkeji.com
Response Time: Within 48 hours
Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
For questions about app features, subscription plans, pricing, and product roadmap feedback.
Email: support@wolingkeji.com
Subject: Product Inquiry
Response Time: Within 24 hours
For media inquiries, interview requests, press kit requests, and brand collaboration opportunities.
Email: support@wolingkeji.com
Subject: Media Inquiry
Response Time: Within 24 hours
No. 116, Yunmeng Avenue South
Chaoge Street Office, Qixian County
Hebei Province, China
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
China Standard Time (CST)
UTC+8
Please schedule appointments in advance. Bring a valid ID for building security registration.
Request an appointment to visit our office. We'll confirm your visit and provide entry instructions.
Reach us through various digital platforms
Send us an email anytime. We monitor our inbox during business hours and respond promptly.
Get help directly through our mobile app. Access support chat, FAQs, and help articles.
Follow our official WeChat account for updates, tips, and direct communication with our team.
Search: Wolingkji
Watch tutorials, product demos, and agricultural tips on our official YouTube channel.
Find quick answers to common questions about our services and applications.
The Woling Farm App is available for free download on both Google Play Store and Apple App Store. Simply search for "Woling Farm" or "Wolingkji" to find and install the app.
Yes, we provide customized enterprise solutions for agricultural businesses, cooperatives, and government agricultural programs. Contact us at wangjinwen@wolingkeji.com for enterprise inquiries.
We offer comprehensive support including in-app help, email support at support@wolingkeji.com, and dedicated account managers for enterprise clients.
Our applications and services are available globally. We currently have active users in over 20 countries across Asia, Europe, Africa, and the Americas.
The basic features of the Woling Farm App are free to use. We also offer premium subscription plans with advanced features for professional farmers and agricultural businesses.
We welcome partnerships with agricultural suppliers, equipment manufacturers, research institutions, and agricultural service providers. Contact us to explore collaboration opportunities.